Why choose Asterisk?

One of the greatest advantages of Asterisk is its compatibility: it can seamlessly integrate with most modern VoIPs, supporting a massive variety of protocols and VoIP services.

Asterisk boasts a remarkable list of features, including Calls, Computer-Telephony Integration, Codecs, VOIP Protocols, Traditional Telephony Protocols, ICDN Protocols, and so on.

Asterisk is, hands down, the most popular open source PBX solution out there. It’s available on Linux, Windows, Mac OS X, and several other operating systems. The software also offers a commercial license that allows closed code.

Asterisk-based call center software solutions are notably easy to expand, thanks to TDMoE, direct connection to Asterisk PBX, Voice-over IPs, separate installation integration, unified dialplans across multiple offices, and more.

Open-source platforms tend to smoothly integrate with a huge number of other call center software solutions. Asterisk provides complete support for CRM, which allows admins to directly manage their customer base.

Asterisk-based solutions serve to make connection stable, meetings - faster, and your business - more effective. The call center software automates managing corporate calls and conferences in a very cost-efficient way.

Call Center Software Solutions Development

Asterisk is an open-source communication toolkit for building adaptable and scalable telecom applications. It’s a powerful framework, able to handle complex IP PBX systems, VoIP gateways, conference servers, CRM integrations, and much more. Considering its amazing accessibility and functionality, it’s hardly a surprise that Asterisk is currently the number one most popular PBX framework in the world: with over one million Asterisk-based systems in use at the moment, it’s earned the trust of small businesses and Fortune 1000 companies alike.

Being a team that started out developing communication software, Bamboo Agile boasts a keen understanding of the industry - naturally, we know how to operate Asterisk with maximum efficiency. We are effective both in terms of coding skills and advanced project management, meaning that no matter the complexity of your Asterisk call center software solution, the final product will be delivered in great condition - and without missing a single deadline.

HOSTED ASTERISK PBX

A strong internal communication system is one of the greatest advantages a business can have. Any organization that uses a hosted PBX will tell you that the private branch exchange functionality has given a substantial boost to the company’s operational ability. Asterisk PBX is the perfect tool for hosting high-speed PBX solutions, streamlining IVR management, conferencing, calls, queues, extensions, handling connection loads, and so on. Bamboo Agile has years of experience in building powerful PBX, so if you’re searching for a vendor to make or enhance a corporate communication system, look no further.

IVR CUSTOMIZATION

While it's unlikely that live operators will be completely phased out in the near future, more and more call centers and hotlines adopt various IVR systems to handle their expanding customer loads. It’s a very efficient method of shortening wait times, as well as providing precise information to clients, stakeholders, and company employees. Asterisk-based IVR has gained immense popularity among banks, hospitals, call centers, and even government offices - in large part, due to its stable performance and ease of customization. Bamboo Agile can fine-tune an existing IVR system to fully comply with your company’s requirements, as well as create a completely new application from scratch.

DIALPLAN SCRIPTING

Dialplan forms the core of any Asterisk-based call center software - it’s the programming language of the platform. Writing efficient scripts in Dialplan requires knowing all the ins-and-outs of the communication system you are working with, which is why our engineers take great care in making their programming as effective as possible. Be it intuitive call routing, queue handling, smart inbound/outbound call management, or all of the above, any feature might be implemented with the end product’s quality in mind. This diligent approach allows us to deliver outstanding results both in terms of overall customer experience and the performance quality of any given app.

ASTERISK GATEWAY INTERFACE

Asterisk Gateway Interface is one of the most useful features of the platform. What it does is allow external programs to be launched from the Asterisk dial plan, thus letting user-written scripts integrate with Asterisk-based communication systems. Considering the range of possibilities a feature like this brings, it’s unsurprising that AGI scripting has become one of the most important areas of Asterisk development. Thanks to the years of expertise with AGI, we can deliver well-organized scripts that - aside from enhancing the application’s performance - enable support for such popular languages.

Why choose Bamboo Agile Asterisk developers?

Plenty of companies offer Asterisk development services, so choosing the absolute perfect vendor for your project may seem like a daunting task. The best solution is to stay informed: what makes each company stand out among the rest? And, likewise, what makes Bamboo Agile such a reliable development partner?

Outstanding Consultancy

We keep engagement high from the moment you submit your Asterisk project idea to us. Is it your first time developing an application? No problem at all! We’ll walk you through the process, providing step-by-step consultations with seasoned industry experts.

Transparent Process

No decision is made without our customer’s consent. The Bamboo Agile team makes sure to keep you updated on all the project ongoings by hosting daily meetings and audio calls. To add to that, we provide clients with regular progress reports via email and messenger apps.

Flexible Methodology

While Agile takes the cake as the most widely used project management approach of today, we can also employ SCRUM and SAFe methodologies in our collaborations. To add to that, while working on your call center software, Bamboo Agile can combine the above-mentioned approaches into one mixed methodology.

Tech-savvy Team

Our software engineers are not only fluent in a variety of languages and frameworks, but are also eager to learn and adopt brand new developer technologies. Knowing that, we strive to provide the Bamboo Agile crew with all the latest programming tools the industry has to offer.

Client-oriented Pricing

We can calculate the approximate price of your development project right off the bat. When it comes down to payment, our customers can choose between Fixed Price and T&M, with the additional option of combining the two methods.

Our Main Areas Of Expertise

While expanding into a variety of different markets is essential for growing any business, losing sight of what you’re truly good at can be very dangerous. The team of Bamboo Agile does pride itself on its versatility, but we have always kept our 4 major priorities in check: e-commerce, education, telecommunications, and marketing.

e-Commerce

Education

Telecommunications

Marketing

e-Commerce

Bamboo Agile has partnered with a multitude of brands to deliver scalable and highly-appealing online shopping platforms. Our Shopify proficiency allows us to build robust applications on both web and mobile, complete with attractive catalogues, secure modules for payment and shipping, and admin features for launching sales, discounts, and customer data collection.Learn more

Start now!

Ready to get your project off the ground? Hit us up for a consultation! Bamboo Agile will estimate the development cost and provide you with a specially selected team dedicated to your Asterisk-based call center software project.