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Telemedicine software development services

At Bamboo Agile, we specialize in building innovative telemedicine software that connects healthcare providers with patients through secure, real-time virtual care. Solutions we develop support everything, from remote consultations and diagnostics to patient monitoring and data management.

Our team collaborates closely with healthcare experts to create an intuitive user experience. We offer smooth integration with existing healthcare systems, strict adherence to healthcare data standards, and data security practices. With our hands-on approach, we provide continuous support, system optimization, and the tools needed to deliver better care online.

Software consulting

If you are looking for advice on telemedicine app development, Bamboo Agile can provide expert guidance for the sector. We can consult on multiple stages of the development process, as follows:

Telemedicine software development, including mobile and web applications and integration with existing systems.
Functionality – as a competent consultant, we can suggest a personalized set of features relevant for a telemedicine app.
Security and compliance. Healthcare is a heavily regulated sector, and being familiar with regulations like HIPAA – and keeping up to date with them – is a must. We work with certified medical professionals. This allows us to build secure telemedicine software solutions.

Integrated telemedicine software development

In healthcare tech, integrated software development supports building complete solutions for remote patient care. Unlike standard app development, which often focuses on user interface and basic features, telemedicine software requires complex backend integrations with healthcare systems like Electronic Health Records (EHR) and Electronic Medical Records (EMR). These integrations also include patient monitoring devices.

We have the necessary expertise and know the intricacies of such processes, having already launched multiple apps on the telemedicine market. Our tech gurus have in-depth knowledge of telemedicine apps’ features, benefits, and pitfalls to look for. They will make sure your telemedicine solution is running smoothly and up to security standards.

Telemedicine app development

Telemedicine has advanced quickly, using mobile and web apps to improve communication between healthcare providers and patients. This shift enhances access to care while simplifying processes for doctors and patients.

Bamboo Agile has worked on creating applications for both sides. We focus on connecting them – and making this connection mutually beneficial. Patients can take advantage of receiving professional help in just a few clicks, without having to worry about the safety of their data. Meanwhile, healthcare organizations can effectively provide both clinical and non-clinical services remotely.

EHR integration

Integrating Electronic Health Records (EHR) with telemedicine software improves patient care by reducing administrative burdens and strengthening healthcare delivery. Healthcare providers can make more accurate diagnoses and achieve better health outcomes with real-time access to detailed patient information during virtual consultations.

Our team is highly-skilled at EHR integration. We always prioritize security and take into account interoperability standards (HL7, FHIR), regulation compliance (HIPAA, GDPR), and user training.

Key telemedicine features to mitigate the limitations of traditional healthcare

A significant challenge in traditional healthcare is the limited access to quality medical services in remote and underserved regions. This is where telemedicine steps up. It connects patients with specialists through video conferencing and other digital tools for consultations and treatment, no matter where they are. This approach shortens waiting times and provides timely care. For individuals with chronic conditions or mobility constraints, this is critical.

There a number of telemedicine software features to include, the core ones being:

Appointment scheduling

Telemedicine software transforms scheduling by combining online booking, real-time availability updates, and calendar management. It allows patients to choose how they want to consult with their doctors and maintain continuity of care through EHR integration. Doctors gain tools to better manage appointments, while automated reminders help address missed sessions. The platform also supports payment processing and uses patient input to improve healthcare delivery.

Video conferencing

Video conferencing software for healthcare offers HD calls and screen sharing, as well as meeting recordings, and integrates with EHR systems and medical devices. The interface is accessible across devices with one-click access for patients.

Secure text and voice messaging

Secure text and voice messaging in healthcare software ensures patient data protection with encryption and HIPAA/GDPR compliance. Multi-factor authentication adds security. The platform supports encrypted voice calls for real-time consultations and integrates with EHR/EMR systems for seamless data sharing, while secure cloud storage and audit trails protect this data.

E-prescriptions

E-prescriptions can improve medication management by integrating with EHRs for timely updates and accurate record-keeping. They reduce errors with alerts for drug interactions and allergies. Patients can receive prescriptions electronically for pharmacy pickup or home delivery. Refill reminders and adherence tracking support consistent use, while regulatory compliance oversees secure and lawful operations. Integration with pharmacy networks and support for digital therapeutics expand care options.

Virtual waiting rooms

Virtual waiting rooms let patients check in from home, join a virtual queue, and receive notifications when it is their turn, reducing physical wait times. This feature can add to better patient flow management, prevent overcrowding, and make transitions to appointments smoother.

AI-driven virtual health assistants

Having become a rising trend in telemedicine development, AI health assistants are able to offer personalized care with custom profiles, symptom analysis, and 24/7 access. They use natural language processing for conversational interactions, assess risks, suggest conditions, and provide treatment information with detailed reports. Multilingual support expands access, and data protection ensures privacy and compliance.

Patient knowledge base

A patient knowledge base is capable of granting access to complete medical records, including history, diagnoses, medications, and treatment plans, helping healthcare providers make informed decisions. It also offers educational materials fine-tuned to patient conditions, supporting better understanding and active health management.

Store & forward

Store-and-forward telemedicine allows healthcare providers to send patient data, such as medical history, lab results, and images, to their colleagues for review at a later time. This method is widely used in fields like dermatology, radiology, and pathology. Its main benefits are improving access to care, boosting efficiency, and lowering costs. It may cause delays in diagnoses and lacks real-time interaction, though.

Analytics & reports

Telemedicine platforms can often include analytics tools that help healthcare providers track patient outcomes, appointment statistics, and operational efficiency. This can aid in identifying trends and improving service delivery.

Billing

Billing features in telemedicine software may usually have automated coding to reduce errors, EHR integration for accurate data transfer, and real-time insurance checks to prevent claim denials. Payment processing supports multiple methods directly through the platform, while automated invoicing handles reminders and record-keeping. Analytics tools track payments, claims, and financial trends, accessible across devices for flexibility. Patient portals offer transparency by showing bills, payment history, and claim statuses. Customizable options accommodate various provider workflows, supporting efficient revenue management and patient satisfaction.

Health tracking wearables

Health tracking wearables can monitor key metrics like activity, heart rate, sleep, and GPS for outdoor activities. They sync with health apps to offer a full view of an individual’s health. Notifications remind users about exercise, hydration, or medication, while analyzing trends in heart rate variability and stress levels. These devices provide real-time insights and help manage overall wellness.

Benefits of building a custom telemedicine solution

The development of custom telemedicine software is an important step forward for medical professionals who aim to improve both the quality and accessibility of medical care. Tech companies that provide telemedicine software development services can build functionality that takes into account peculiarities of each practice, unlike standard off-the-shelf solutions.

Compliance with local standards

Custom telemedicine app development offers key advantages, particularly when it comes to meeting local regulatory requirements. Custom-build applications can be modified to comply with specific healthcare standards and laws, such as KVG (Kernsystem-Verordnung) in Switzerland and EN 13606 in Europe. They also include security features that adhere to local data protection regulations and safeguard patient information from unauthorized access.

Better security & data privacy

Custom software development offers improved security and data privacy by incorporating tailored security protocols and advanced encryption to safeguard patient information. Such software can be built to meet regulations and adjust to local data protection laws. Features such as secure messaging and patient consent management also give patients greater control over their health data. Meanwhile, custom systems help healthcare providers manage data access through role-based permissions, reducing the risk of breaches.

Custom integrations

With custom telemedicine application development, it is possible to design solutions that will integrate with existing healthcare systems like billing, scheduling, and EHRs, minimizing data silos and improving operational efficiency. These solutions can scale as a practice grows, adding new functions as needed.

Cost savings

Choosing a custom telemedicine solution can lead to long-term cost savings compared to traditional licensing and subscription models. Additionally, custom solutions can be designed to scale with your practice, allowing for growth without the added costs that come with expanding a commercial product.

User-friendly interface

A custom telemedicine platform is designed with an intuitive interface that is easy for users to navigate, even those with limited technical experience. Clear menus and icons guide users through the platform without confusion. To further improve accessibility, the platform may include features for individuals with disabilities, making it more inclusive. It can also accommodate cultural preferences, for instance, mirrored layouts for Arabic-speaking users and account for users’ age, influencing such aspects as font size and information presentation.

Customized workflow

A clinic, hospital, or healthcare facility can tap into telehealth app development to produce an original solution that integrates smoothly with their existing workflows. This helps the telemedicine platform support ongoing operations rather than disrupt them, allowing staff to incorporate new technologies while maintaining their usual routines.

Case studies

Telemedicine

HIPAA-compliant telehealth app

Bamboo Agile provided telemedicine software development services to the Ministry of Health in one of the Arab States. We created a HIPAA-compliant telehealth platform for convenient access to primary and preventative care..

Telemedicine

Patient remote monitoring app

Our team designed an AI-powered mobile app that would help users from low-income regions diagnose COVID-19 and schedule doctor appointments. The solution featured a smart chatbot, scheduling features, and other functionality.

In-house medical consultants

We take the question of health seriously and employ medical consultants for software development. These professionals possess extensive knowledge of healthcare regulations, medical workflows, and patient needs, eventually helping us deliver a solution that is technologically sound and comply with necessary standards.

Data security & HL7 compliance

We emphasize the importance of data security in telemedicine software development. Our programmers implement stringent security measures to protect patients’ sensitive data. This involves encrypting data while it is in transit and at rest to guard against unwanted access. We are also well-versed in HL7 (Health Level Seven) standards, which are critical for the interoperability of healthcare information systems.

Personalized pricing

Partnering with Bamboo Agile for telemedicine app development provides numerous advantages, including personalized pricing. We carefully study each client’s requirements and come up with the most cost-efficient, fully transparent price plan.

Deep domain expertise

Our team has hands-on experience in telehealth app development. This gives our clients a benefit of working with a tech partner who can offer both comprehensive development services and a deep understanding of the healthcare sector.

Quality-first approach

Our quality-first approach prioritizes user experience. We focus on designing intuitive interfaces that improve user engagement and satisfaction. This approach helps both patients and healthcare providers navigate the app with ease, leading to higher adoption rates.

Technologies we use

Our team employs the most efficient and trustworthy technologies in software development, including Node.js, .NET, Java, Vue.js, React.js, Angular, and mobile technologies like Kotlin, React Native, Swift, and SwiftUI, to develop advanced solutions destined to surpass expectations.

JavaScript

Node.js

TypeScript

React.js

Angular

Vue.js

Qt

.NET

Java

React Native

Shopify

Objective-C

Swift

SwiftUI

Kotlin

FAQ

What is the difference between telemedicine and telehealth?

The terms telemedicine and telehealth are often used interchangeably but, in fact, represent distinct aspects of healthcare delivery.

Telemedicine involves providing clinical services remotely using telecommunications technology. It facilitates direct interactions between healthcare providers and patients, including video consultations, diagnoses, and treatment plans.

Telehealth, in contrast, is a broader term that encompasses telemedicine as well as non-clinical services. For instance, these services include health education, administrative meetings, and healthcare training.

From the telemedicine app development point of view, this means that telemedicine platforms will include a narrower set of functions than telehealth software solutions.

Is telemedicine private and secure?

Telemedicine provides greater privacy than traditional in-person consultations.

First and foremost, it allows patients to choose a secure setting where their conversations are kept confidential and free from unauthorized listeners.

Then, telemedicine application development prioritizes data security and uses encryption and secure communication protocols, such as end-to-end encryption for video calls and secure storage for electronic health records. These measures effectively minimize the risk of unauthorized access.

What are the key features of telemedicine software?

Telemedicine app features are numerous and usually depend highly on clients’ requirements. There are some common ones, though, that one is most likely to find in popular telemedicine applications. These include:

Appointment scheduling
Virtual waiting rooms
Video conferencing
Billing
Analytics

What compliance considerations should be addressed in telemedicine software development?

For companies planning to launch their telemedicine applications globally, the key compliance considerations include:

HIPAA (Health Insurance Portability and Accountability Act) – for the United States
GDPR (General Data Protection Regulation) – for the European Union
Local data protection laws like PIPEDA (Canada), PDPA (Singapore), and LGPD (Brazil).

In order to be up-to-date with the latest updates in the regulations, we recommend teaming up with trusted telemedicine software providers with in-house medical consultants to track necessary changes and be aware of the nuances.

How long does it take to develop telemedicine software?

There is no definite answer to this question. It varies heavily based on multiple factors, such as app’s complexity, the number of developers in the team, and the budget available.

In general, a basic telemedicine application with key features (video consultations, user registration, and messaging) only takes from 3 to 6 months to develop.

If a company wants to integrate more complex features (EHR, payment processing, and multi-language support), the development process will be around 6 to 9 months.

An advanced-level platform with such features as AI-driven diagnostics, enhanced analytics, third-party integrations, and compliance with multiple data privacy requires from 9 to 18 months to be finished, adding up to telemedicine software cost and demanding a full team of experienced engineers.

What is the cost of telemedicine software development?

Similar to the question above, the final cost of telemedicine software will be heavily influenced by the solution’s complexity. Basic telemedicine software development services can be estimated between $30,000 and $55,000. At the same time, designing a complex app may require from $90,000 and $250,000 or more, depending on features.

If you want to learn about how much it can cost to develop a telemedicine app, contacting telemedicine software providers directly is the best way to receive a personalized estimation based on the project’s specs.

What technologies are commonly used for developing telemedicine apps?

Telemedicine application development involves a range of technologies to support remote healthcare services, including:

video conferencing (WebRTC, RTMP)
store-and-forward systems
secure messaging (encrypted messaging and file sharing services)
remote patient monitoring
artificial intelligence
augmented reality (AR)
cloud computing.

These technologies work together to provide secure, efficient, and accessible healthcare delivery for both providers and patients.

How can I ensure the security of my telemedicine software?

In both telemedicine and telehealth product development, it is extremely important to implement a comprehensive strategy that includes various technical measures to guarantee the security, functionality, and scalability of telemedicine software.

The steps we recommend to take are:

ensuring compliance with regulatory requirements
implementing data protection measures
designing your IT architecture to be safe and secure
training software users with special emphasis on security
drafting an incident response plan that outlines measures for data breaches
continuously improving the telemedicine platform.

Ready to enhance patient care?

Let us know your requirements, and we will get back to you with a detailed estimation for your telemedicine application development.

Our consultant

Natalia Minayeva

Strategic Partnerships Executive