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Telecom software development company

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Bamboo Agile is an Estonia-based telecom software development company building custom solutions for Communications Service Providers, mobile network operators, ISPs, and broadcasters. We are a trusted market player, developing custom Value-Added Services solutions since 2002 and partnering with 60+ operators across the globe, including A1 Group, Orange, and Tele2.

Our services cover the design of systems that actually run a telco: OSS and BSS platforms, billing, VoIP, and telecom web and mobile apps, from big enterprise systems to lightweight self-service apps. In addition to great design and performance, our products are backed with robust security and load-resistance.

Custom telecom software development

No matter how you transmit your data, whether by telephone, radio, television broadcasting, satellite, or the internet, Bamboo Agile can create a custom telecom solution for you. Our products are designed to easily move between web and mobile platforms, and are built with the backend and frontend capabilities our clients can rely on.

Systems integration

We have extensive experience in telecom systems integration and building omnichannel platforms that are capable of various services. By integrating SMPP (Short Message Peer-to-Peer), billing telecom solutions, IVR (Interactive Voice Response), VoIP (Voice over Internet Protocol), and SIP (Session Initiation Protocol) into your network, we aim to make customer interaction flow smoother and more efficiently.

Portal development

We are able to design web portals for B2B or B2C that have a high level of security, functionality, and a user-friendly UI. The team can develop web portals for Telecom that provide 24/7 self-service capabilities to your customers, including: payment management through a personal account, paying bills online, accessing action and operations history, customising and adding new services, as well as a support team chat.

IoT development

As both IoT and internet connectivity grow, we seek to provide you with the best IoT applications in the industry. Network management companies can use our IoT applications to connect their physical assets to the cloud, remotely manage their operations, investigate malfunctions, and run firmware upgrades. Our IoT solutions allow you to open up new revenue streams by providing edge computing infrastructure for over the top (OTT) service providers and telecom app developers.

Implementation of artificial intelligence

Gain a competitive advantage in 2025 – build AI-powered telecommunications solutions to improve operational efficiency. Our team brings extensive experience in integrating advanced AI technologies, including machine learning, large language models (LLMs), and computer vision, for data analytics, predictive insights, reporting, and business processes’ automation. We also specialize in implementing AI-driven chatbots to enhance customer support and enable seamless, 24/7 interactions.

Modernization of legacy systems

We specialize in modernizing legacy systems by migrating them to modern frameworks, ensuring minimal disruption and risk. Additionally, we help companies source telecom software developers with expertise in rare technologies to handle maintenance, provide efficient bug fixes, and ensure smooth transitions to future-proof solutions.

Custom telecom software we create

With over 20 years of industry experience behind the belt, Bamboo Agile are experts in creating custom software for Telecom. We bring to fruition the right BSS, OSS, call centre software, video conferencing, and corporate portals built around your organisation’s needs and processes.

Value-Added Services (VAS)

Even with the rapid growth of the Telecom industry, you can be confident that the Bamboo Agile team will tackle any and all challenges it is presented with. We are efficient in our approach to providing you with a variety of value-added services solutions. Our specialists help mobile networks operators use their facilities in the most efficient ways, generating extra revenue streams across all traditional platforms based on IVR, voting on radio and television, RBT, and more.

  • Global web portals
  • Loyalty systems
  • Smart radio apps
  • Cloud storage
  • Telematics app development
  • Internet Protocol Television (IPTV) solutions

Telephony VoIP solutions

We regularly work with cloud-based software to create customised products, which include:

  • SIP trunking
  • Queue management
  • Conference calls
  • Data reports and dashboards
  • Security authentication

International calling

Bamboo Agile delivers the right Business Support and Operations Support Systems, call centre software, and corporate management portals. We create solutions for:

  • Billing
  • Banking & payment transfers
  • Transportation
  • Smart cities

GPS tracking apps development

We work to develop embedded telecom systems (e.g. vehicle tracking systems and GPS tracking applications) to help you locate people, assets, and more.

Video conference apps & live streaming

We can create custom software for your video conferencing needs with a focus on simplicity and user-friendly design. Our telecom apps provide robust and stable connection, optimised performance, and high-speed efficiency. We can also easily design web portals specifically for live video and audio streaming. Our team is capable of implementing:

  • Flussonic API integration
  • Separate video streams for web
  • Video recording
  • Separate video streams for mobile (iOS, Android) platforms

Operations Support Systems (OSS)

Our team ensures that your telecommunications app runs smoothly, and all of its functionality is error-free with the help of the following services:

  • VoIP-based services
  • Monitoring

Business Support Systems (BSS)

In the face of an ever-evolving telecom industry, we allow your business to keep up and lead the change with new and innovative business models:

  • Charging and billing systems
  • CRM systems
  • Customer self-service portals
  • All-round data analysis and reporting
  • Custom web and mobile applications

How our telecom solutions stand out

We give telecom businesses of all sizes a competitive and progressive advantage in the scene, by helping them transform and scale with our custom software development services. Here is how the latter can benefit you.

Optimised workflow

We optimise your IT costs by taking on every task large or small, routine or unique. We provide comprehensive all around support through consulting, assessments, and software maintenance.

Ease of use

We leverage our software engineering skills to accurately assess and revamp your application. Our specialists make suggestions on how to fix issues and improve performance without halting operations, and are committed to ensuring your software always remains user-friendly.

Interoperability

Boost your productivity and efficiency with seamlessly integrated capabilities. We can streamline the processes for both back and frontend telecom software development to ensure that your telecom application will work without a hitch.

Quality assurance

Our commitment to telecom QA excellence includes the use of complex testing frameworks to align our custom telecom solutions with industry standards, regulations, and most importantly, your business needs.

Boosting growth

Advancing the scalability of high-load systems is what Bamboo Agile is known for. We thoughtfully consider the design and performance of your telecom app, ensuring it is focused on expansion and growth. So we guarantee that your solution will be able to support a plethora of concurrent users in the future.

Security standard compliance

We take the time to conduct a thorough end-to-end assessment of your system, pinpointing and addressing existing issues by proposing network security recommendations. Our software engineers are professionals who use best practices and OWASP guidelines to build a robust security system.

Qualitative systems integration

The techniques we propose are aimed to increase your system’s tolerance for redundancy and fault. We deliver practical tools to resolve outages and reduce downtime, and we help our clients implement these measures when required.

Selected telecom projects, with the numbers

Telecom

Subscriber self-service app for A1 Group's subsidiary

A mobile app that lets MNO subscribers control account balance, manage subscription plans, get automated support, and stream content. After the app’s launch, the client got around a 27% reduction in calls to customer support centers and measurable increases in customer satisfaction and revenue per customer.

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Telecom

Omni-channel messaging platform

A mobile marketing platform SMS-Line helps create automated mailouts and send them to subscribers’ devices. It sends targeted SMS, Push, Viber, and email messages up to 1,000 characters across operator networks.

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Finance

Telecom-backed e-wallet

A mobile payment system for a major regional telecom service provider that integrates the operator’s billing with bank CMSs and the national settlement system. The app supports over 2,000 distinct payment types and has a custom secure protocol for bank integration.

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Telecom

e-Signature platform for A1 Group's subsidiary

An app for in-store electronic document signing using Wacom DTU 1141 pen displays. Customers sign on the pad, dealers send signed documents to the company server for storage. The project helped cut paperwork processing time significantly across A1’s retail network.

Read more

Why partner with us

Bamboo Agile is committed to delivering quality telecommunications software with utmost efficiency and excellence. We maintain and support our clients’ systems even after the designs are launched, providing a full package of sophisticated software development services. That’s not to mention how our software developers have a knack for producing cutting-edge solutions, all in a quick turnaround time.

20+ years of experience in telecom services

With 23 years in the telecom industry, we have a truly deep understanding of its dynamics. Our network of top-tier partners, combined with insights from events like Mobile World Congress, gives us a fresh perspective to offer innovative and disrupting solutions that help our clients stay ahead.

Proven experts

Our developers have, on average, 5 years experience with dozens of marketable apps to their names. Focused on sustainable telecom software development, effective management, UX/UI design, and QA, we continuously strive for positive changes to bring a competitive edge to our telecom apps.

Fully transparent

We check in and provide project status updates to you throughout the whole telecom software development process. We’re always glad to receive feedback from our clients, too, and we believe that it’s vital to our consistent improvement and growth.

Modern delivery methodologies

We usually follow Agile, Scrum, and SAFe methodologies in our software development processes and collaborations with our clients. Our management team carefully controls the schedule, budget, and quality of deliverables, providing our clients with full transparency regarding risks or project progress.

Tech-focused

Bamboo Agile teams are specialists, not generalists, when it comes to telecommunications solutions. We advocate modern technology facilitating operational processes and enhancing the app performance for end-users, and refuse to settle for anything less.

Custom pricing

We don’t just customise our telecom solutions, but we aim to customise our pricing too. We can use Fixed Price and Time & Materials payment methods or combine the two, if that suits you better.

Technologies we work with

Frameworks and libraries

  • Node.js
  • Express
  • NestJS
  • ASP.NET
  • Java EE
  • Spring
  • Django
  • Flask
  • Qt
  • Next.js

Programming languages

  • JavaScript
  • TypeScript

Mobile technologies

  • Kotlin
  • Java
  • Swift
  • Kotlin Multiplatform
  • Flutter
  • React Native

Cloud

  • AWS
  • Microsoft Azure
  • Google Cloud Platform

FAQ

What is telecom software?

Telecom software is the category of applications, platforms, and systems used to operate a telecommunications network and serve its customers. It splits into two broad layers:

  • OSS (Operations Support Systems) for the network side;
  • BSS (Business Support Systems) for the commercial side.

On top of those, there are customer-facing apps, value-added services, and system integrations.

When should telecom providers consider custom software development?

There are several situations, such as the need to:

  • Integrate legacy systems with modern technologies.
  • Automate complex business processes.
  • Provide unique service offerings.
  • Address specific regulatory or security requirements that off-the-sheld software cannot fulfill.
  • Optimize network performance through tailored tools that provide real-time monitoring and data analytics.
  • Enhance customer support with custom chatbots, self-service apps, or personalized services.
Which software is used for telecommunication?

In telecommunications, software development teams employ a huge variety of technologies: applications for the customers of network service providers, SMPP solutions, big data solutions, billing solutions; IVR, VoIP, and SIP software; streaming services, management platforms, and many more.

What is SaaS in telecommunications?

SaaS stands for Software as a Service. In Telecom, this refers to cloud-native solutions provided as part of a network subscription. For example, entertainment features, such as online streaming services, are often SaaS.

What is Telecom DevOps?

Telecom DevOps combines practical methodologies, processes, and tools to stimulate faster software development and telecommunications service delivery. It focuses on improving telecom software solutions and services at a rapid rate, which means more iterations over the course of a short period of time.

How much does a telecom software development project cost and take?

Pricing depends on scope, integration depth, regulatory load, and engagement model (e.g., fixed price for well-scoped projects, time and materials for ongoing work, or hybrid for engagements with both predictable and exploratory phases).

Here are the average numbers of budgets per telecom software project by its type:

Project type Typical range Duration
Subscriber self-service app for an MNO €60K–€250K 3–6 months
VAS platform (IVR, voting, ringback) €40K–€200K 2–5 months
Custom billing platform €300K–€2M+ 9–18 months
Full BSS build €500K–€5M+ 12–24 months
OSS modernization €200K–€1.5M 6–18 months
e-Signature software / dealer portal €40K–€150K 3–6 months
Payment platform with bank integration €150K–€600K 5–10 months
Telecom integration project (SMPP, IVR, CRM) €80K–€400K 4–9 months
Other legacy system modernization €100K–€800K 6–18 months

Why work with an Estonia-based telecom developer like Bamboo Agile?

Estonia is a small country with an outsized digital infrastructure: e-Residency, the X-Road data exchange layer, mandatory digital ID, and the highest density of unicorns per capita in Europe.

For telecom buyers, the practical advantages are EU jurisdiction (GDPR, NIS2, EECC, DORA), strong English-speaking engineering talent, time zones that overlap with most of Europe and parts of Asia, and a regulatory culture that takes data protection seriously by default.

Explore more insights on telecom software development

Partner with professionals in the telecommunications industry

Let's chat! Reach out to us and our experts will be happy to start discussing your project idea.

Our consultant

Natalia Minayeva
Strategic Partnerships Executive

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